Sydney train is the backbone of public transportation, that doesn’t need any introduction. The project we worked on is to maintain and develop the oracle database interface for all the Mobile application available in Google Play® & Apple Store®. These application access all the required information from database in GTFS format and later display in masked UI. The next level of enhancement is to provide real time trains’ location and service alerts.
Audio Video Messages: Displaying audio and video messages in all the Sydney trains is the next step towards customer experience. The challenge in this project was to not only capture real time location of the trains for displaying the next stop (station) but also capture all the transformation (detour) at run time. In this industry precision to perfection is the most wanted aspect out of development. There is no room for exceptions or errors. The developed products was a three dimensional alerting system that involve multi-layer process for high availability of system and authentication of data.
Run-time transformations: Earlier station managers use to manually manage the trip transformation (detour) by calling each other and then changing the displays on station manually. After this development, all the station managers will be provided with tablets so that they can change the existing running trips on the fly. After that all the data transformation to station displays and inside trains will be automatic.